Return Request

Return Process

Please allow up to 19 days to have your refund processed once the item(s) is shipped back; in most cases, you will receive your refund sooner.

  • 3 - 5 business days for the items to ship to our warehouse
  • Up to 5 business days to have the items received and inspected
  • Up to 2 business days for the refund to be processed and issued
  • Up to 7 business days for your bank to release the fund back to your account

All refunds will be issued to the original form of payment.

Please noted that No Return will be accepted without a Return Authorization.

Please review our Return Policy for details.

Please beware that we cannot accept returns for the following products.

  1. All special order items
  2. All closeout & clearance items
  3. All perishable items
  4. All types of aerosol cans
  5. All hazmat products
  6. All international sales

Temporary Return Policy: Due to sanitary and safety reasons, all Janitorial Supply and Safety Supply products are non-returnable. This includes, but is not limited to, facemasks/faceshields, respirators, chemical cleaners, tissues, paper towels, sanitizers, soaps, dispensers, coveralls, filters, gloves, deep cleaners etc.

RMA Request Form

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